CaseLab Warranty

Refund & Return Policy

Quality you can trust. Support when you need it.

At CaseLab, we stand behind the quality of our products. If you’re not satisfied with your purchase, we’re here to help.

1

Return Eligibility

Request a return within 7 days of delivery if:

  • The product is damaged during shipping
  • You received the wrong item
  • The product has a manufacturing defect

Requirements: Unused item, original packaging, and all installation accessories intact.

2

Non-Returnable Situations

We cannot accept returns if:

  • The tempered glass has been installed
  • The protective film has been removed
  • Physical damage due to misuse
  • Request is made after 7 days
3

Refund Process

  1. Product is shipped back to us
  2. Inspection by our quality team
  3. Refund initiated within 5–7 business days
  4. Credit to original payment method
4

Replacement Option

For transit damage or defects, we offer:

Free Replacement
Full Refund
5

How to Request a Return

Contact us with your Order Number, Clear Photos, and a Short Description.

📞 +91 94896 56511 📧 support@caselab.co.in
6

Shipping Costs

Our Error:

We cover 100% of return shipping.

Change of Mind:

Shipping charges may apply.